Complexity meets simplicity..
Went back for follow-up on my head injury today. Let me recount my weird encounter with the doctor. When I finally got into the consultation room, the doctor asked if my hand injuries have healed. Of course right? It's just mild abrasion. Then he asked if I have any other discomfort. So I told him I have been experiencing giddy spells and in particular this morning, the dizziness was really terrible. He said that they were probably post-concussion and should clear off in one month's time. But for my case, it's been 6 weeks. Hence, he asked if I have blurred vision, numbness and headaches. He further tested my ability to follow the movement of his pen with my eyes. No problem it seems. He then suggested I go see a neurologist then back to see him before my case can be discharged. Finally, he asked if I needed a medical certificate which I gladly accepted.
At the payment counter, I felt something was amiss. Wasnt I supposed to see a neurosurgeon for follow-up on my wound? But I realised I am in the General Surgery clinic and..... the doctor did not even look at my wound! Checked with the nurses but they said that was the correct appointment booked by the ward. Despite my having called the hotline twice to clarify and been told that I will be seeing a neurosurgeon, now they are telling me it is not the case? Not being able to assist me, they asked me to clarify with the doctor. Went back into the room and reminded the doctor that myappointment supposed to be with a neurosurgeon. He replied that I have no need for surgery so there is no need to see the neurosurgeon. Then I told him that I was supposed to have a follow-up on the laceration on my scalp. To think he replied me in surprise with "You have a wound on your head? It is not stated." Like how -_-" was I.... Doesnt he have my record? Showed him my wound and he told me not to worry cos it has healed nicely. Then I told him I have removed the stitches a while back. He was shocked once again and said "You had stitches? I was like "Ya..." At this time I cant take it anymore. Told the doctor I would like to be transferred over to another hospital on the grounds that it is nearer to my house. He told me he is not sure how to go about transferring the records and delegated the task to the nurse. Waited for an hour but yet to get any response from the other hospital. Told the staff I need to leave because my giddy spell is killing me. Was informed they would contact me when the procedure is done and the appointment with the hospital in question is secured. I checked with them when I should receive their call nd they said today. But... till now I have yet to receive any call? Shall bug them tomorrow.
I think most everyone know what the above mentioned hospital is. Is it any wonder it has such a bad reputation? I am really appalled.
